Motor Vehicle Help Desk
Our Help Center was developed on the premise that there is always going
to be at times complex circumstances with certain motor vehicle titling
and registration transactions. As such we keep our Help Center staffed
with our most senior line staff deputy clerks who have the depth and knowledge
to handle those problems in the most expedient and professional manner
Our Help Center serves as a primary point of contact for:
*All of our Sheppard Air Force Base Military Family
*All of our area law enforcement agencies
*All of our area businesses who have large vehicle fleets
*All of our area salvage and towing providers
* And lastly even though we cannot offer any legal advice in the aftermath
of the loss of a loved one; we can certainly do our very best to address
and accommodate the vehicle titling and registration needs that very often
accompany those circumstances and our Help Center eases a lot of the frustration
when multiple vehicle are left in an estate.
We were very pleased to bring this customer service amenity online in
2014 and it continues to provide a very valued service in our day-to-day
operations with assisting our citizen’s needs.
Motor vehicle helpful hints
Avoid the lines: Conduct business in the middle of the
month, avoiding the lunch hour.
Bring your I.D.: Titling a vehicle in your name requires your I.D.
Need a cost estimate: General fee information concerning title, registration,
sales tax, penalties and standard presumptive value can be located at
txdmv.gov and comptroller.texas.gov. Exact fees cannot be given over the
phone. We must see all of your documents to be accurate.
Insurance: Bring your proof of insurance. Some records must be verified
Inspections: Most vehicles will require a state inspection NO more than
90 days prior to registration expiration (pending legislation)
Title work: All title transfers require an ownership document and title
application Form 130-U.
Debit or credit card use: Card use in our office will incur a convenience
fee by the servicing company of 2.50% times the cost of your registration
fee. Online registration, see fees above.
Driver’s License information: Contact the Dept. of Public Safety.
Certified Copy of a Texas Title: Contact Texas Department of Motor Vehicles.
(940) 235-4800 option #4.
United Market Street and Supermarkets: Customer service hours at the 4
United’s extends your hours and adds 4 locations for you to renew
Motor vehicle retail vendor locations
||4590 Kell Blvd, Wichita Falls TX 76309
|4516 Jacksboro Hwy, Wichita Falls TX 76302
2522 Iowa Park RD, Wichita Falls TX 76306
311 South Ave D, Burkburnett TX 76354
|Hayes General Store:
||401 E 3rd ST, Burkburnett TX 76354
Renewing registration at any of these merchants location requires the
•the renewal notice on the vehicle sent by
•current proof of insurance on the vehicle
•inspection on vehicle must be current
•the registration cannot be expired for more than 5 business days
•does not need new plates issued(listed on your renewal notice)